INFORMATION ABOUT US

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    INFORMATION QUESTIONS

    FREQUENTLY ASKED QUESTIONS

    Shopping

    How do I place my Order
    1. Browse through our wide range of products until you find something you like, choose the required quantity and click on the ‘Add to Cart’ button (you are eligible to add multiple products on your cart).
    2. ‘In Shopping cart’, you can either choose to continue shopping or proceed to checkout.
    3. To shop with us, you need to log into your Sirpam Oils account.
    4. Once the cart is all set, proceed to checkout, submit your shipping address, select the desired payment process and confirm your order.
    Will I get confirmation that my order is placed successfully?

    We will send an email with your order information to confirm and another email when your order is shipped out.

    When will I receive my order?

    We will ship your product on your provided shipping address. We will Courier  Your Products with reputed courier companies, so your orders will be delivered to your doorstep. All orders will be delivered in fully sealed packages to protect your goods and ensure that they reach you in perfect condition.

    On which days we do not deliver?

    We deliver our products on all working/business days. We do not deliver on Sundays and Public Holidays.

    However, you can order at anytime!

    When Delivery will get delayed?

    Delivery will be delayed beyond the committed delivery time under the following situations:

    When the customer’s mobile or contact number is not reachable.
    When the customer’s contact address / residence is locked with no one at home.
    When there is a rare issue of couriers unable to connect transport delay or network to deliver the products.

    Is there any minimum order value?

    Yes, there is minimum order value of 500.

    Delivery Charge

    Our delivery charges will vary depends on the pin codes

    Payment

    What payment mode do you accept?

    We accept Domestic payments (in ₹ India Rupees only) via Debit card/Credit card/Net Banking/UPI and through major payment wallets.

    What happens if my payment gets failed.?

    Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks/card-compnay within 7-14 business days.

    Products

    Why Wood Pressed Oil?

    The way the oil is extracted has a direct effect on how the oil tastes in your food and the amount of nutrients it has to offer. Using heat to extract the oil produces more of it, but heat can degrade the oil’s flavour and nutritional quality. Using low-heat methods produced higher quality oil, albeit in lesser quantities. As no heat is involved in the Wood pressing process, it retains far more nutrition and living enzymes are kept intact.

    Shall I use sesame Oil for cooking?

    Yes, you can use Sesame Oil for cooking also.

    Shall I use coconut oil for cooking?

    Yes, you can use coconut oil for cooking also.

    Benefits of Wood Pressed Oil
    • Wood Pressed Oils will provide a vital contribution to your healthier life.
    • They are cholesterol free
    • They are not refined, deodorized or processed in any way
    • They do not contain harmful solvent residues
    • Wood Pressed Oils contain no added chemicals or preservatives
    • They contain natural antioxidants such as tocopherols (e.g. Vitamin E) and phosphatides (e.g. Lecithin)
    • The natural flavor and odour is retained, enhancing your favorite recipes